Debit Card PIN Reissue

Debit Card PIN Reissue

This explains how to reissue your debit card PIN.

 

1. Access the ‘Renew PIN’ page

After logging in, click ‘REQUEST’ → ‘Renew PIN’ in the left menu.

 

2. Debit Card PIN Reissue Procedure

 

• Identification Document (Driving Licence・Passport・My Number Card): Number
• Identification Document (Driving Licence・Passport・My Number Card): Issue Date
• Expiry Date
• Signature

※Please ensure you submit the exact same ID document provided when creating your T2 Pay wallet.

 

3. Submitting ID

 

• Submit ID
• Upload ID
• Upload ID selfie

※Please ensure you submit the exact same ID document provided when creating your T2 Pay wallet.

Once you have completed entering all required details for the debit card PIN reissue, click the ‘Apply’ button.

This completes the reissuance of your debit card PIN.

Please allow 3 to 8 weeks for the document containing your PIN to arrive.

Should you experience a longer delay, kindly contact our Support Centre.

 

 

Related

Password Reset│T2PAY│Debit Card│T2PAY Wallet│PIN