Changing Your Password

Changing Your Email Address

We will now change your email address.

 

1. Access the “Profile” page

After logging in, click “Account” → “Profile” in the left-hand menu.

 

2. Enter your new email address and obtain/enter the email verification code

Click “Change” to the left of the email address within your account information.

 

 

• New Email Address

　Please enter your new email address.

• New Email Address (Confirmation)

　re-enter your new email address for confirmation.

• Password

　Please enter your current password.

• Get Code

　A verification code will be sent to your old email address. Please enter this code.

※ If the email does not arrive

Please check for typos in the email address or whether it is in your spam folder.

If it has not arrived after 15 minutes, please contact our Support Centre.

 

 

After entering the email verification code, click the ‘Change’ button.

 

 

3. Check the email sent to your new email address

 

 

A registration confirmation email will be sent to your new email address. Please click the URL provided within the email.

 

※ The change will not take effect until you click the URL provided in the email.

Please note the URL has an expiry date.

If the URL expires, please restart the email address change process from the beginning.

 

※ If the email does not arrive

Please check for any input errors in the email address or whether it has been directed to your spam folder.

If it has not arrived after 15 minutes, please contact our Support Centre.

 

 

4. Log in with your new email address

Please try logging in with your newly registered email address.

※ If you are unable to log in, please contact our Support Centre.

This completes the email address change.

 

 

Related

Email Address Change│Profile Change│Fixed Deposit│Profile│Email Address